# Walton Multiback Reacher — Final Information Needed to Launch the Store

**Prepared for:** Walton (client)
**Date:** July 2026
**Purpose:** This is the complete, final list of everything we still need from you to launch the store. **We have already done as much as we possibly can for you** — the store is built, and we've pre-written policies, set up Canadian taxes, created your shipping structure, added product codes, and more. What's left is mostly **confirming** our work and providing the handful of facts only you can give us (prices, your business details, and payment setup).

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## How to use this document

- Two kinds of items below:
  - **✅ DONE FOR YOU — please confirm or adjust.** We've set it up. Just tell us "approved," or give us your changes.
  - **⬜ WE NEED FROM YOU.** Only you can provide this. Please fill it in.
- Where you see a **table**, complete the empty cells.
- Send everything back **together, in one email or one shared folder**, when it is **100% complete**.
- If an item genuinely doesn't apply, write **"N/A"** and one line explaining why — don't leave blanks.

**The store cannot go live until every ⬜ item below is answered.**

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## What we've already set up for you (so you don't have to)

- ✅ All 11 products are loaded with photos and descriptions.
- ✅ We wrote a **missing product description** (Back Razor Attachment) for your approval.
- ✅ We created **suggested product codes (SKUs)** for every product.
- ✅ We organized products into **categories** (The Reacher / Attachments / Accessories).
- ✅ We wrote and published four **policy pages**: Return & Refund, Shipping, Terms & Conditions, and Privacy.
- ✅ We configured **Canadian sales tax** for all provinces and territories (correct 2026 rates).
- ✅ We built your **shipping zones** (Canada / United States / International) with placeholder rates for you to confirm.

**What only you can provide:** final prices, your business/legal details, your Stripe payment setup, and your notification email addresses. Those are the ⬜ items below.

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## 1. Products

### 1.1 The master product table

We've pre-filled a **suggested SKU** for each product. **You provide the final price.** (Weight and box size are optional — see the note under the table.)

> ⬜ **Final price** is required for every product. The store currently shows a $1.00 placeholder on all of them.
> ✅ **Suggested SKU** is pre-filled — keep it, or replace it with your own product code.

| # | Product | Suggested SKU (confirm/replace) | Final price (CAD) — **required** | Shipping weight *(optional)* | Box L×W×H cm *(optional)* |
|---|---------|-------------------------------|----------------------------------|------------------------------|---------------------------|
| 1 | Walton Multiback Reacher (Handle) | WMR-HANDLE | | | |
| 2 | Scratcher Attachment | WMR-SCRATCH | | | |
| 3 | Massage Roller Attachment | WMR-ROLLER | | | |
| 4 | Vulcan Grip Attachment with Applicator | WMR-VG-APPL | | | |
| 5 | Vulcan Grip Attachment with Scrubber | WMR-VG-SCRUB | | | |
| 6 | Zipper Puller Attachment | WMR-ZIPPER | | | |
| 7 | Loofah Attachment | WMR-LOOFAH | | | |
| 8 | Shower Caddy | WMR-CADDY | | | |
| 9 | Massager Attachment | WMR-MASSAGE | | | |
| 10 | Back Razor Attachment | WMR-RAZOR | | | |
| 11 | Electric Shaver / Razor Attachment | WMR-SHAVER | | | |

> **About weight & box size:** These are **only** needed if you want shipping to be **automatically calculated by the carrier** (e.g. live Canada Post rates). We've set you up with simple **flat-rate shipping** instead (Section 2), so you can **skip these columns** unless you'd prefer carrier-calculated rates.

⬜ **Is this the complete and final product list?** If any products are being **added** or **removed**, tell us now — with full details for anything new (name, price, description, images).

### 1.2 Product descriptions

- ✅ **We wrote a description for the Back Razor Attachment** (Product #10), which was previously blank. **Please read it and approve, or send edits.**
- ✅ The other 10 descriptions are already in the store. ⬜ **Confirm they're final,** or send edits. If they're fine as-is, just write **"descriptions approved."**

### 1.3 Product images

- ✅ Every product has photos loaded. ⬜ **Confirm they're the final images,** or tell us which to replace (and supply the new ones — see Section 7).
- ⬜ Two products have **fewer photos** — send more if you have them:
  - **Product #1, "Reacher (Handle)"** — currently only **1 image**.
  - **Product #8, "Shower Caddy"** — currently only **2 images**.

### 1.4 Variations

⬜ **Do any products come in variations** (colour, size, etc.)? If yes, list each product and its options, and whether price/SKU/image differ per option. If none, write **"no variations."**

### 1.5 Inventory

⬜ **Do you want the store to track stock levels** (auto "out of stock" when you run out)?
- **Yes** → give us the **starting quantity for each product**.
- **No** → write **"do not track inventory"** and we'll set everything to always-available.

---

## 2. Shipping

✅ **We've built three shipping zones — Canada, United States, and International — each with a flat rate per order.** The rates below are **placeholders**. Just confirm them or give us your numbers.

| Zone | Placeholder rate (confirm or change) |
|------|--------------------------------------|
| Canada | $12.95 per order |
| United States | $19.95 per order |
| International (rest of world) | $34.95 per order |

⬜ **Confirm these three rates, or give us your own.**
⬜ **Confirm the model:** a **single flat fee per order** (what we've set up) — or would you prefer:
- Free shipping (optionally over a minimum, e.g. "free over $50")?
- A per-item fee that adds up?
- Live carrier-calculated rates (requires the weight/box sizes in Section 1.1)?

⬜ **Free-shipping threshold?** If orders over a certain amount should ship free, give the amount. Otherwise write "none."

---

## 3. Taxes

✅ **We've set up standard Canadian sales tax for every province and territory** — each customer is automatically charged the correct rate for **their** province (e.g. 13% in ON, 12% in BC, 5% in AB, 14.975% in QC). Prices are entered tax-exclusive and tax is added at checkout, which is the Canadian standard.

We still need you to confirm the following so it's legally correct:

- ⬜ **Your GST/HST registration number** (it must appear on customer receipts).
- ⬜ **Are you registered to collect provincial tax (PST/QST) in provinces beyond BC?** We've set the standard combined rates, but whether you're *required* to collect PST in, say, Saskatchewan or QST in Quebec depends on your registrations. **Please confirm with your accountant** and tell us: collect all provincial taxes as set, or GST/HST only.
- ⬜ **Confirm shipping should be taxed** (we've set it to taxable, which is standard for GST/HST).
- ⬜ If you are **not** required to collect tax at all (e.g. small-supplier exemption), tell us in writing and we'll turn it off.

---

## 4. Store policies

✅ **We've written and published four policies for you** as professional starting points: **Return & Refund, Shipping, Terms & Conditions, and Privacy.** They're based on a BC-registered business shipping across Canada and internationally.

We need two small things to finalize them:

- ⬜ **Your business legal name** (appears in Terms & Conditions and Privacy Policy).
- ⬜ **A contact email** to list in the policies for customer questions and returns.
- ⬜ **Review the four policies and approve them,** or send changes. In particular, confirm:
  - The **30-day return window** and terms in the Return policy suit you.
  - The **order processing time (1–3 business days)** and delivery estimates in the Shipping policy are accurate.
  - You're comfortable with the standard **Terms & Conditions** (or have your lawyer review them).

*(You can view each policy on the site once you're logged in — we'll walk you through it if needed.)*

---

## 5. Payment processing (Stripe)

The store **cannot take any money yet** — no payment method is connected. We use **Stripe** to accept credit cards, and Stripe verifies the real business behind every account.

- ⬜ **Do you already have a Stripe account?**
  - **Yes** → we'll send you a secure connection request. **Do not email us passwords or keys.**
  - **No** → you'll create one and complete Stripe's verification. Stripe will require from you: your **legal business name, business address, a bank account for payouts, and government ID** for the account owner.
- ⬜ **Business name for customers' credit-card statements** (max 22 characters, e.g. "WALTON REACHER").
- ⬜ **Apple Pay / Google Pay** come free with Stripe — do you want them on? (yes/no)

---

## 6. Email notifications

Order and contact emails currently go to a placeholder address. We need **yours**.

- ⬜ **Order notification email** — where you want to be emailed **every time an order is placed**. (This is where you'll fulfill from.)
- ⬜ **Contact-form / inquiry email** — where "Contact Us" messages and newsletter signups go. (Can be the same address — confirm.)
- ⬜ **"From" address customers see** on receipts and confirmations (e.g. `orders@yourdomain.com`). If you want a branded address on your own domain, tell us the domain.

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## 7. Additional images and animations

- ⬜ **Any new/replacement images, product animations, banners, or logos** must be delivered **now, all together**, with clear instructions on **where each one goes** (which product or page).
- ⬜ Deliver in **one shared folder** (Google Drive / Dropbox) or a single zip, with clear filenames.
- ⬜ If there are **none**, write **"no additional images."**

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## Final checklist — we launch when every ⬜ is answered

- ⬜ **1.** Final prices for all 11 products (+ confirm/replace the suggested SKUs)
- ⬜ **2.** Approve the Back Razor description + confirm the other 10
- ⬜ **3.** Confirm product images final (+ extra photos for Handle and Shower Caddy if available)
- ⬜ **4.** Variations listed (or "no variations")
- ⬜ **5.** Inventory decision (track with quantities, or "do not track")
- ⬜ **6.** Confirm the 3 shipping rates + shipping model
- ⬜ **7.** GST/HST number + confirm which provincial taxes you collect
- ⬜ **8.** Business legal name + contact email + approve the 4 policies
- ⬜ **9.** Stripe account arranged + statement descriptor
- ⬜ **10.** Order email + contact email + "from" address
- ⬜ **11.** Any additional images (or "none")

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*Please return this document with every ⬜ completed. Once we have the full package, the store can be finalized and launched without further back-and-forth.*
