At Your Service

We Love Hearing From Our Guests

Let our concierge team help you plan the perfect Grace Bay stay.

Home › Contact Us
Personal Concierge
✦

Planning Something Special?

Whether you're planning your first trip to Grace Bay or it's a regular stop on your itinerary, our team is here to help you plan the perfect stay. We can assist with suite selection, concierge services, dietary requirements, special occasions, and provisioning your suite before arrival.

Tell us about your ideal stay and one of our team will be in touch to start planning.

⏱

Our team typically responds within 24 hours. For immediate assistance, please call us at +1 (877) 380-5750.

Send an Enquiry

Share a few details and we'll be in touch within 24 hours.

We respect your privacy. Your details will only be used to respond to your enquiry. Privacy Policy

✉️

Message Sent

Thank you — our concierge team will be in touch within 24 hours. We look forward to helping you plan your stay.

Concierge Services
✦

Want More? We'll Plan It.

The Regent Grand concierge team specialises in custom-made experiences — from airport arrivals to private dining. If you can imagine it, we can arrange it.

Airport Fast Track
Concierge

Airport Fast Track

Your holiday begins the moment you land. Our personal concierge meets you at PLS and moves you through arrivals ahead of the queue.

Enquire Now →
Grocery Pre-Stock
Concierge

Grocery Pre-Stock

Arrive to a fully stocked kitchen. Share your preferences and we'll have everything waiting — wines, breakfast staples, dietary requirements covered.

Request Pre-Stock →
Private Chef
Concierge

Private Chef

A bespoke multi-course Caribbean menu in the privacy of your own suite. Restaurant-quality dining without the restaurant.

Enquire About Chef →
Photo Shoot Sessions
Concierge

Photo Shoot Sessions

Professional photography on Grace Bay Beach or in your suite — ideal for honeymoons, family portraits, and milestone celebrations.

Book a Session →
Getting Here
✦

Grace Bay, Turks & Caicos

Providenciales International Airport (PLS) serves direct non-stop flights from Atlanta, Boston, Charlotte, Chicago, Dallas, Miami, New York (JFK & Newark), Toronto, and London. Most guests from the eastern U.S. are on the island in under three hours.

The resort is approximately 15 minutes from the airport. Ask us about our Airport Fast Track service to make your arrival completely seamless.

Address Grace Bay Road, Providenciales, Turks & Caicos
Airport Providenciales International (PLS) — ~15 min
Check-in 3:00 PM  ·  Check-out: 11:00 AM
Phone +1 (877) 380-5750
Grace Bay, Turks and Caicos aerial
The Regent Grand