MOHAMED BEN ALAYA
1455 Lynx Crescent, Ottawa, ON K4A 3Z1
(613) 981-4962
mbenalaya96@gmail.com 
Objective

To get work experience and get a part time job in a customer service environment that offers new challenges and opportunities to learn new skills. 

Skills

•	Trilingual (English, French and Arabic)
•	Strong sense of responsibility
•	Patience
•	Honesty and reliability
•	Ability to work in a team or alone
•	Good interpersonal relationship
•	Ability to sort tasks in order of importance
•	Valiant
•	Ability to learn new methods quickly with minimal supervision
•	Computer skills: MS Word, WordPerfect, PowerPoint, Excel

Work experience

May 2014 - June 2014              internship: Value Village 
June 2009 - September 2009         Customer service: School Cafeteria
August 2015- until now             Tim Hortons: Customer service
                          
Certifications

•	Excellence in customer service
•	Frist Aid and CPR (level C)
•	SIMDUT

Studies
December 2011 - June 2012   École secondaire publique Omer-Deslauriers            
September 2012            École secondaire publique L'Alternative, (Ottawa, ON)           

January 2014 - June 2014     École des adultes Le Carrefour (Ottawa, Ontario)           

January 2014 - June 2014      La Cité collégiale                                                                        

Tow classes at La Cité collégiale                        
•	Control technique
•	Realities and intercultural relationships

Septembre 2017- Present      La Cité collégiale Technical Business Administration

Volunteering

Commission de la Capital National, CNN (Ottawa, Ontario)
•	Winterlude
•	Assistance to slides

City of Ottawa (Ottawa, Ontario)
•	Spring Cleaning the Capital
•	Cleaning the banks of the Rideau River

École des adultes Le Carrefour (Ottawa, Ontario)
•	Projet to collect clothing

interests

Soccer, skate, tennis, travel

REFERENCES AVAILABLE UPON REQUEST