In an increasingly competitive hospitality industry, small hotels and resorts must prioritize guest retention to maintain a steady flow of business and grow their reputation. Acquiring new guests is vital, but retaining existing guests can be even more impactful in terms of revenue and long-term success. Here are six highly effective guest retention tips to…
In the hospitality industry, guest reviews can make or break a resort’s reputation. Positive reviews enhance credibility, improve online visibility, and ultimately lead to increased bookings. However, small resorts and hotels often face challenges garnering these valuable testimonials. To help, here are ten creative and effective strategies to encourage guests to leave reviews, boosting your…
Unlike larger hotel chains with significant operating and marketing budgets, small and mid-sized boutique resorts and hotels are tasked with a balancing act that requires them to deliver the same standards of guest service excellence while managing a tighter overall budget. This means cutting costs wherever possible and focusing a limited marketing budget on tactics…
“You can’t manage what you can’t measure” is a famous business quote attributed to various authors. While the original source of the saying is debatable, the meaning is certain and highly applicable to marketing. In an increasingly competitive hospitality landscape, small hotels and resorts must leverage key marketing metrics to measure the efficacy of their…
Maximizing bookings during the slow season can be a significant challenge for small hotels and resorts. However, if you’re already using Google Search Ads, there are things you can do within your account to more effectively reach potential guests and encourage bookings when demand is low. Apply the three Google Search Ads tips outlined below to…
Despite being in a highly competitive advertising sector, today’s ever-evolving digital landscape offers hotels and travel businesses of all sizes several options for gaining exposure and capturing market share. While Google’s Search Ads stand out for their ability to effectively drive direct conversions, Google’s Performance Max (PMax) is an additional innovative advertising solution that makes…
Welcome to part two of our two-part hospitality email marketing series! This month, we’re covering seven more practical tips on effective email marketing for hotels, excursion operators, and other hospitality-based businesses. After implementing the foundational email marketing tips we covered in part one, you are ready to start crafting effective email marketing content by applying…
Welcome to part one of our two-part hospitality email marketing series! In this series, we’re focusing on email marketing because it can help hotels and excursion operators boost bookings with new and previous guests. For part one, we’re including important email privacy updates from Google and Yahoo, tips on building your email marketing lists, and…
A strong online presence is crucial for resorts to attract guests and increase bookings. However, with so many competitors vying for visitors’ attention, resort websites can get buried on page three (or worse) of visitors’ search results — unless the resort’s website has a solid Google Adwords strategy and is search engine optimized according to…
In the competitive hospitality industry landscape, resorts and tour operators are constantly seeking ways to increase online bookings and attract more guests. One essential element of any successful digital marketing strategy is the Call to Action (CTA). A well-crafted CTA can drive conversions and encourage visitors to take the desired action, whether it’s booking a…
For hotels operating with a small budget, effective hotel marketing strategies don’t necessarily require huge expenditures. Here are some practical and cost-effective suggestions. Leverage Social Media Regularly post engaging content, such as behind-the-scenes glimpses, guest testimonials, resort features and local attractions. Use hashtags and location tags, and engage with your audience through comments and messages…
Based on the latest tourism marketing trends and forecasts, here are five tourism marketing tips hotels and other tourism-related businesses should consider including in their marketing strategy. Embrace Sustainable Practices and Highlight Them in Marketing If your hotel or business is using renewable energy sources, reducing waste, supporting local communities, and conserving natural resources, be…
